langit99 Privacy Policy

This page describes what we collect when you use langit99 and how we keep that data protected. We take your privacy seriously and are transparent about our practices. Our commitment is to handle your information responsibly, comply with applicable data-protection laws, and give you control over your own data.

When you access langit99 from your Android phone, iOS browser, or desktop, we collect certain information to operate the platform, process your transactions, and verify your identity. This policy explains what we collect, why we collect it, and how long we keep it.

Our services are available only where local law permits. If you have questions about how your data is handled, contact our support team via email or in-app chat.

What Data We Collect on langit99

We collect information in three categories: account data, transaction data, and device data.

Account data: When you register on langit99, we ask for your name, email address, phone number, date of birth, and residential address. We also collect your preferred payment method (DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer via e-wallet, mobile banking, local payment, or online payment). This information is required to verify your identity and process deposits and withdrawals.

Transaction data: We record every bet you place, every deposit and withdrawal, and every game you play. This includes the amount, the time, the outcome, and the payment method used. We keep these records to settle disputes, detect fraud, and comply with financial regulations.

Device data: We collect information about your phone or browser: your IP address, device type (Android, iOS, or desktop), operating system version, and app version. We also track which features you use most often and how long you spend in each section (sportsbook, live casino, slots, esports). This helps us improve langit99's performance and user experience.

Cookies and local storage: We use cookies to remember your login session and your language preference. On mobile, we store some data locally on your device so langit99 loads faster and uses less data on weak 3G connections.

How We Use Your Data

We use your data for five main purposes:

Account verification: We verify your identity through KYC (Know Your Customer) checks. We compare your name, date of birth, and address against our records and government databases to prevent fraud and money laundering.
Payment processing: We share your payment details with our payment partners (e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank) only to process your deposit or withdrawal. We never store your full card number or bank password.
Fraud detection: We analyze your betting patterns and transaction history to spot unusual activity. If we detect a suspicious withdrawal or login from an unfamiliar location, we may ask you to verify your identity before processing the request.
Platform improvement: We use anonymized data to understand which games are most popular, which payment methods are fastest, and where langit99 crashes or loads slowly. This helps us optimize the platform for users in Jakarta, Surabaya, Bandung, and Medan.
Legal compliance: We may disclose your data to government agencies, tax authorities, or law enforcement if required by law or court order.

Third-Party Processors and Data Sharing

We do not sell your data to advertisers or marketing companies. However, we do share your information with trusted third parties who help us operate langit99:

Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking receive your payment details to process transactions. Each processor has its own privacy policy.
Identity verification services: We use third-party KYC providers to verify your name and address against government records.
Cloud hosting providers: Our servers may sit outside your jurisdiction (in Singapore or Malaysia). These providers are bound by data-protection agreements and cannot access your data for their own purposes.
Customer support tools: Our support team uses encrypted chat and email systems to respond to your questions. Your messages are stored securely and deleted after one year.

Your Rights on langit99

You have the right to access, correct, and delete your data. If you want to review what information we hold about you, contact our support team. We will provide a copy of your account data, transaction history, and device logs within five business days.

You can update your email, phone number, or address at any time in your account settings. If you want to delete your account entirely, we will remove your personal data after your account balance reaches zero and all pending bets are settled. We may retain transaction records for up to seven years for legal and tax purposes.

You can also opt out of marketing emails and push notifications. On Android, you can disable notifications in your phone's settings. On iOS, you can turn off notifications in your browser preferences. We will never send you unsolicited promotional messages.

Data Security and Encryption

We protect your data using industry-standard encryption. All communication between your phone and our servers is encrypted using SSL (Secure Sockets Layer). Your password is hashed and never stored in plain text. We also offer optional two-factor authentication: after you enter your password, we send a code to your email or phone, and you enter that code to complete login.

Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We limit access to your data to authorized staff only. If we discover a data breach, we will notify you within 48 hours and explain what information was compromised.

Seasonal account access

During peak periods like Idul Fitri, Idul Adha, or Imlek, we may temporarily restrict account access to verify your identity and prevent fraud. This is a standard security measure and typically takes a few hours.

Contact Us About Your Data

If you have questions about this privacy policy or want to exercise your rights, contact our support team. We respond to data-access requests and privacy inquiries via email within five business days. You can also reach us through the in-app help section on your Android or iOS device.

We review and update this policy annually. If we make material changes, we will notify you via email and ask for your consent before the changes take effect. Your continued use of langit99 after the update means you accept the new policy.